Description
xMeet Redkey MGC1000: a smart lawn companion
Take back your weekends with a robotic mower designed to deliver a tidy, manicured lawn. The Redkey MGC1000 uses a 390 ft boundary wire to create a defined mowing zone up to 0.12 acre, so you can trust it to work within your yard without constant supervision. Its robust build is ready for typical residential use, offering steady performance across a range of grass types and conditions. The experience feels effortless: the mower hums softly, glides across the turf, and returns to base when the job is done or the battery runs low.
Precise positioning & intelligent mapping
Powered by C-TOF technology, the mower maintains a stable signal and creates a smart route in real time. The result is efficient coverage that minimizes dead zones while adapting to the layout of your garden. Real-time location updates and path planning help you picture exactly where the mower has been and where it still needs to go.
Smart blades, adaptive cutting
The cutting height is adjustable via the companion app, letting you tailor the look to your lawn’s needs. When grass is tall or dense, the intelligent blade system automatically adjusts to keep mowing moving forward, ensuring consistent results without you having to micromanage every pass.
Power through slopes & weather
With two-wheel drive and a slope tolerance up to 45% (24°), the Redkey MGC1000 is built for variable terrains. A fast mode helps cover smaller lawns quickly, while collision sensors help it avoid obstacles. An IPX6 waterproof rating means light rain won’t stop mowing, and the unit cleans easily with a hose after use.
Boundary integrity & easy repairs
If the boundary line is damaged by pets or accidental cuts, the mower detects the break and the app points you to the location for a quick fix. This streamlined recovery keeps downtime low and maintenance simple, especially for busy households.
Automatic charging & real-time control
A built-in large battery supports up to 70 minutes of cutting per charge. When the battery drops below 15%, the mower returns to its dock and resumes work automatically after reaching about 90% charge. On rainy days, it also heads back to the charging station, helping protect the battery and extending its life.
App tracking & convenience
The dedicated app puts mowing on your terms: monitor progress in real time, schedule mowing sessions, set start and end alerts, and view the current coverage area of the mower from anywhere. It’s a practical way to stay on top of yard maintenance without being hands-on all the time.
Warranty, support, and peace of mind
Redkey backs the MGC1000 with a two-year warranty and a comprehensive support ecosystem. You’ll find quick installation guides, how-to videos, and an ongoing troubleshooting resource with clear error codes. The service team is available online 24/7, backed by a professional repair department, to help you keep the mower performing at its best.
Key capabilities
- 390 ft boundary wire creates defined mowing zones for up to 0.12 acre.
- Handles slopes up to 45% (24°) with two-wheel drive and obstacle sensors.
- IPX6 waterproof rating enables light rain mowing and easy hose-down cleaning.
- Real-time app tracking for position, progress, and scheduled mowing.
- Automatic charging with 70 minutes of runtime and auto-resume after recharge.
What you get with Redkey MGC1000
- 2-year warranty with online 24/7 support and setup videos.
- Boundary break detection and easy repair via supplied cable connector.
- Precise positioning and intelligent mapping via advanced technology for efficient routes.
FAQ
Q: What area and runtime does the Redkey MGC1000 support per charge?
A: About 0.12 acre per charge, with up to 70 minutes of mowing before returning to the dock.
Q: Can it handle slopes and weather conditions?
A: Yes, it handles slopes up to 45% and is IPX6 waterproof for light rain and easy washing.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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