Garden Canada focuses on practical, stylish, and reliable patio, lawn, and garden essentials selected for Canadian homes and outdoor spaces.

Many of our products are chosen with Canadian weather in mind, including options suitable for spring, summer, fall, and certain winter conditions depending on the item.

Most products do not require special tools, but some furniture, storage, or outdoor structures may need basic assembly tools. Product details will explain what is required.

We recommend considering your available space, preferred style, seating needs, and local weather conditions before choosing patio furniture and accessories.

Many of our outdoor products are designed for durability and regular outdoor use, but care instructions may vary depending on the material and product type.

We aim to include practical and thoughtful product options across our collections, including selected garden items that support efficient and responsible outdoor living.

Our products are sourced through trusted suppliers selected based on product quality, value, and suitability for our customers and collections.

Some items such as patio furniture, gazebos, storage products, and larger outdoor pieces may require assembly. Assembly details are provided when available.

Usage depends on the specific product. Some items are suitable for year-round outdoor use, while others should be stored or protected during harsh weather conditions.

Product availability is shown on each product page. If an item is unavailable, stock status will usually be displayed before purchase.

Orders are processed in 2–3 business days, and standard delivery within Canada typically arrives in about 5 business days (processing + delivery). Remote areas may take 6–10 business days.

Once your order ships, you will receive a shipping confirmation email with a tracking number and a link. Tracking usually becomes active within 24–48 hours after dispatch.

Not at this time. Garden Canada ships exclusively within Canada

Address changes may be possible only before the order is processed. Once a parcel is prepared or shipped, we cannot modify the address. If you entered the wrong address, contact us immediately.

Tracking updates may take 24–48 hours depending on carrier processing times.

Carriers may attempt redelivery or leave a notice for pickup at a nearby postal location. If the package is returned to us, we will contact you to arrange reshipment or refund options.

Please check with neighbours, building reception, or concierge. Confirm your address and check delivery notes from the courier. If still missing, email us at gardencanada.ca@gmail.com so we can open an investigation with the courier.

Most Canadian couriers do not support P.O. Box deliveries, so we may be unable to ship to them. Please provide a full residential or business address when ordering.

Orders placed separately cannot be merged once they enter processing.

Contact us immediately at gardencanada.ca@gmail.com with clear photos of the damaged or missing items. If the issue is due to seller error (damaged, defective, incorrect, expired), Belvera will cover the return or replacement cost.

You can review all of our store policies here:

Return & Refund Policy, Privacy Policy, Shipping Policy, and Terms of Service.

These cover everything from return eligibility and timelines to how we protect your information and handle shipping claims.

Garden Canada offers a 30-day return window from the date your order is delivered. Returns are accepted only for items that arrive damaged, defective, incorrect, or in a condition caused by seller error. To be eligible, items must be unused and returned in their original packaging with all included parts, manuals, and accessories. Products that show signs of use, installation, outdoor wear, or customer-caused damage are not eligible for return.

To request a refund, please email us at gardencanada.ca@gmail.com with your order number, photos (if the item is damaged or incorrect) and a short description of the issue. Once your return is approved and the item is received and inspected, any eligible refund will be issued to your original payment method within 10 business days.

We only offer exchanges for unopened items that arrived damaged, defective, incorrect, or expired. In most cases, the quickest solution is to return the original item (if eligible) and place a new order once your return has been approved.

No. Sale items and gift cards are non-refundable, except in cases where the item arrives damaged or defective.

Your personal information is protected through encrypted Shopify systems and secure payment processing. You can learn more by visiting our Privacy Policy page.

Yes, all products offered by Garden Canada are sourced from trusted suppliers and selected for quality, reliability, and suitability for Canadian outdoor use.

Payments are processed through encrypted, secure gateways to protect your financial data.

Any applicable Canada taxes are calculated and shown at checkout. We do not add separate hidden import fees on top of what you see at payment. If our shipping options change in the future, any additional charges will be clearly shown before you confirm your order.

Using the website indicates acceptance of the Terms of Service. If you disagree, you should discontinue use of the site.