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Description
xSmart, mobile shade support for patios and decks
Meet the QZER umbrella base with wheels, a practical blend of stability and mobility designed to keep your outdoor shade where you want it. Built to handle changing winds and family activity, this base combines rugged materials with a thoughtful fill system that adapts to your outdoor layout.
With a focus on real-life use, the base invites you to think beyond a fixed shade solution. It moves with you when you need to rearrange seating, then locks securely to hold your umbrella in place. The result is a versatile anchor for sun, rain, and any outdoor rhythm you enjoy, from morning coffees on the deck to evening conversations by the pool.
Key features at a glance
- EASY MOBILITY: Four wheels for smooth movement; two wheels can be locked to prevent drifting while two others stay free for repositioning.
- FILLABLE UMBRELLA STAND: A large filling hole accepts water or sand, enabling flexible weight options for wind resistance and stability.
- DURABLE MATERIAL: Made from rugged HDPE with a steel pipe, designed to withstand outdoor conditions without corroding.
- FITS MOST SIZED UMBRELLAS: Includes multiple aluminum sleeves and adjustable knobs for secure attachment to a wide range of umbrellas.
- WIDE APPLICATION: Contemporary design blends with patios, gardens, decks, pool areas, and commercial outdoor spaces.
- SUPERIOR SUPPORT: Friendly customer service ready to assist with setup or usage questions.
In practice, you’ll notice the base’s substantial weight options and its ability to be relocated without noise or effort. The fill system makes it easy to tailor stability to the day’s wind and usage, while the overall design keeps essential components accessible for quick care and storage.
Weight, fill options, and dimensions
The base accommodates up to 70 lb of sand or 60 lb of water, and up to 100 lb when filled with a mixed sand-and-water combination. Its overall footprint is compact enough for tight spaces but sturdy enough to support frequent use. The design includes a 12.5 inch aluminum sleeve and two smaller sleeves for flexible umbrella attachment, plus quick-install knobs for a secure fit.
Use cases and setup ideas
- Place on a sun-drenched patio and move the shade as the sun travels across the yard.
- Position by the pool to provide adjustable shade during outdoor meals or gatherings.
- Rearrange seating on a deck or courtyard for spontaneous outdoor lounging or entertaining.
- Use in commercial outdoor spaces such as cafes or restaurants where modular shade enhances comfort.
Care and storage
Rugged HDPE and steel provide durable performance in all weather. When not in use, store the metal pipe neatly within the base for compact transportation and tidy storage.
FAQ
Q: What umbrellas does the QZER umbrella base fit?
A: It includes multiple sleeves and adjustable knobs to accommodate most standard umbrellas.
Q: How much weight can be added for stabilization?
A: Up to 70 lb sand, 60 lb water, or 100 lb with a sand-water mix.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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