Description
xElevate your entry with the QQL Doormat
Designed for busy doorways, this 40 x 24 inch doormat in crisp white and soft grey offers a clean, contemporary look that complements a wide range of facade and interior décor. The low-profile thickness keeps door clearance unobstructed, while the woven two-color thread adds subtle texture that wears well over time. This mat is built for everyday foot traffic, from family comings-and-goings to guests arriving in all weather.
Smart protection for your floors
The surface is made from durable woven polyester that resists staining and quickly captures dust as you wipe your shoes. This helps reduce the amount of dirt and moisture tracked indoors, making entryways feel drier and cleaner even after wet weather. The neutral white and grey tone helps hide micro-scratches and wear marks, keeping the look fresh longer.
- Traps dirt and moisture as you wipe your shoes, helping keep floors dry.
- Woven polyester surface resists stains and is easy to maintain.
- Non-slip backing offers strong grip for safety on various floors.
Crafted for longevity, the mat’s low-profile design works under most exterior doors and threshold heights without catching on the floor. The two-color weave adds a touch of everyday elegance that complements both modern and traditional entryways.
Care and maintenance
Cleaning is straightforward and efficient. You can vacuum the mat, run a robotic cleaner over it, or give it a light rinse with water and let it air dry in a well-ventilated space. For best results, avoid bleach and fabric softeners, which can affect the fabric over time.
- Vacuum, robotic cleaner, or light hand pat and rinse with water; air dry.
- Avoid bleach or fabric softeners to preserve color and weave.
Versatile by design
With a 40 x 24 inch footprint and a shallow 0.3 inch profile, this mat covers entry space without adding bulk. It’s suitable for both indoor and outdoor use and plays well as a front door mat, outdoor welcome mat, indoor entryway mat, shoe mat, dog mat, or kitchen floor mat. The neutral palette helps it blend with many decors and color schemes.
- Front door, back door, entryway, or indoor entrance.
- Outdoor mat, welcome mat, shoe mat, dog mat, or kitchen floor mat.
FAQ
Q: Is the QQL Doormat suitable for both indoor and outdoor use?
A: Yes. The mat’s woven surface and non-slip backing perform well at entryways, porches, and other sheltered exterior spots.
Q: How do I clean the mat?
A: Vacuum, use a robotic cleaner, or rinse with water and air dry; avoid bleach or fabric softeners.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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