Description
xConstant protection for your pool with the PoolGuard PGRM-2
The PoolGuard PGRM-2 is designed for in ground installation and remains in alarm ready mode once set. This continuous monitoring adds a reliable safety layer without requiring you to manually power the unit on. Its tamper proof construction signals an alarm if someone attempts to remove the device from the water, helping deter unexpected pool entries during family time or gatherings.
When you want to use the pool, simply move the unit into sleep mode and enjoy. On reinsertion, the alarm automatically wakes up and runs a quick system check, ensuring a seamless transition between safety and recreation. This thoughtful cycle supports busy households where quick departures and returns are common around poolside activities.
Key features at a glance
- NSF Certified to ASTM F2208 for safety and reliability
- Made in the USA for local support and quality control
- In house remote receiver with a range up to 200 feet for indoor monitoring
- Battery powered option with an approximate one year life; 9 volt battery not included
- Audible alarm at 85 decibels when triggered by intrusions
- Advanced sensing reduces false alarms from wind, rain, or small objects in the water
- Suitable for pools up to 20 x 40 feet (800 square feet)
- Three year warranty for added peace of mind
- Ensure proper placement away from return lines for optimal sensing
The system combines a dedicated pool alarm with a companion receiver to keep you informed from indoors. A 12 volt power supply option is available, while the pool side alarm features a clear low battery indicator that appears at the receiver as well. This setup is designed to deliver a dependable alert when it matters most, without interrupting your daily routine.
Real world use and benefits
Families frequently describe calmer pool days when an audible notification is present and the transition between play and safety is smooth. The PoolGuard PGRM-2 offers a practical safety layer that complements supervision and standard pool rules. While results can vary, the combination of constant monitoring, tamper resistance, and a reliable alert system provides a practical option for homes with children and pets, or for guests who may wander toward the water.
Setup and ongoing care
- Install the alarm in the pool following the included guidelines
- Pair the in house remote receiver for indoor visibility and control
- Decide between the 12V power supply option or battery powered operation
- Replace the 9V battery as needed, using the low battery indicator as a cue
With its ASTM based certification and USA manufacturing, the PoolGuard PGRM-2 stands as a practical safety accessory for many residential pools. It is designed to be part of a broader safety plan that includes vigilant supervision and responsible pool practices.
FAQ
Q: What pool size does the PoolGuard PGRM-2 cover?
A: The PGRM-2 is designed for pools up to about 800 square feet (roughly 20 x 40 ft).
Q: What power options are available for the unit?
A: It supports a 12V power supply; battery operation uses a 9V battery (not included) with roughly one-year life.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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