Description
xOverview
The LUPO 2-In-1 Pool Test Kit brings professional-style water testing into your home. Designed for residential pools and spas, it focuses on two essential measurements—Free Chlorine and pH—to help you gauge balance, comfort, and clarity. With enough reagents for 100 individual tests, you gain the flexibility to test regularly and act when needed, without frequent reorder cycles.
In real-life terms, this kit turns routine maintenance into a straightforward routine. A quick dip, a color read, and you’ll have actionable feedback at your fingertips. No lab trips, no waiting—just immediate insight to guide the next step in your water care schedule.
Speed, simplicity, and trust
Two key parameters are addressed with a single, easy-to-use system. The testing method behind LUPO is the same trusted approach approved by USA Swimming, which adds a layer of confidence when you’re assessing water health for family swims and solo soak sessions alike. You won’t need specialized equipment or expert training—the kit is built for clear, confident use at home.
Interpreting results is straightforward thanks to a color-coded comparator. The four-step process is designed to be non-technical: follow the steps, compare your water color to the chart, and read the outcome. This design helps you make informed adjustments based on what you see, rather than guesswork.
Universal use and real-world scenarios
Whether you’re testing a freshwater pool, a saltwater system, a spa, or a hot tub, LUPO is built to adapt. It supports year-round monitoring, so you can open the pool season with confidence and keep water quality steady through hot summers, cool evenings, and everything in between.
What’s included and how to keep it precise
- Heavy-duty storage case
- Waterproof instructions with treatment guides
- Comparator for color matching
- OTO reagent
- Phenol red reagent
Replacement reagents are sold separately, and periodic reagent replacement helps preserve accuracy and reliability. For best results, store the kit in its case and follow the season-by-season care guidance provided.
Helpful use cases at a glance
- Quick checks before family swim sessions for comfortable water feel
- Seasonal opening and closing routines with clear readouts
- Regular monitoring that fits busy schedules without disrupting fun
FAQ
Q: What does the LUPO 2-In-1 Pool Test Kit measure?
A: It tests Free Chlorine and pH for residential pools and spas, with reagents for 100 tests and compatibility with freshwater and saltwater.
Q: How do I read the results?
A: Follow the four-step instructions and compare the water color to the chart on the comparator for a clear, actionable result. Replace reagents seasonally.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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