We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet a reliable two-pack of tall, weather-ready shepherds hooks designed to elevate how you enjoy your outdoor spaces. With a total reach of up to 76 inches, these hooks use a 3-piece extension system that lets you choose the height you need, from eye-level to a lofty perch for features that deserve attention. The double-arm design creates a balanced, uncluttered look, so you can hang bird feeders, delicate potted plants, wind chimes, or solar lanterns all in one graceful display.
Built for real life outdoors, the poles are made from a robust 3/4-inch steel that resists bending as items sway in a breeze. The base features five prongs to help keep the stand steady whether planted in garden soil or open ground. A rugged, rustproof powder-coated finish helps maintain a polished appearance through sun, rain, and snow. And if you ever need support, KOLAKO offers quick, responsive assistance within 24 hours.
The sturdy steel construction is built to withstand outdoor conditions, while the base is designed for quick, tool-free assembly. Push the legs into soil, twist the poles together, and you’re ready to create a tidy, vertical display that complements your yard, patio, or balcony.
With weather-ready materials and a protective coating, these hooks stay dependable season after season. The brand backs the product with responsive support, helping you resolve any questions or concerns promptly.
This is a 2-pack set of tall shepherds hooks with 76-inch reach, designed for versatile outdoor displays.
Wipe clean as needed and inspect the base periodically. When extreme weather is anticipated, consider lowering the height or removing items to reduce stress on the poles.
Q: How tall can the KOLAKO Shepherds Hooks be extended?
A: They extend up to 76 inches tall using the 3-piece extension design.
Q: Is the base stable in windy conditions?
A: Yes. The five-prong base provides strong ground grip when pushed into soil and twisted.
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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Welcome to Garden Canada | Patio, Lawn & Outdoor Living! The terms “we”, “us” and “our” refer to Garden Canada. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (“the Services”). The website is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service describe your rights and responsibilities when using our Services. By visiting or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
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We strive to display our products accurately; however, product colors or appearance may differ due to device settings.
We do not guarantee that the quality or appearance of any product will meet your expectations.
All product descriptions, pricing, and availability are subject to change at any time without notice.
Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion. Payment must be processed before an order is accepted.
Order changes or cancellations may not be possible once processed.
All purchases are subject to our Refund Policy.
You confirm your purchases are for personal use and not for resale.
Prices, discounts, and promotions may change at any time. The price shown at checkout is the final price at the time of purchase.
Taxes, shipping fees, and applicable duties may not be included unless stated.
You agree to provide accurate payment and contact information and authorize us to charge your selected payment method.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our control.
Once an order is transferred to the carrier, risk of loss passes to you.
All trademarks, images, text, branding, designs, and website content belong to Garden Canada or our licensors.
You may use the Services for personal use only. You may not copy, distribute, replicate, or modify our content without written permission.
We may provide access to third-party tools which we do not monitor or control.
These tools are provided “as is” and “as available.” We are not responsible for issues arising from use of such tools.
Our Services may include links to third-party websites. We are not responsible for the accuracy, content, or policies of these external sites.
Any issues related to purchases from third parties must be directed to the third-party provider.
Garden Canada is powered by Shopify, but all sales are made directly through Garden Canada. Shopify is not responsible for any injuries, losses, or product-related issues.
By using the Services, you release Shopify from liability arising from your transactions with us.
All personal information provided through the Services is governed by our Privacy Policy and Shopify’s data processing policies.
By using the Services, you acknowledge and agree that Shopify may collect and process your information to operate the platform.
Any ideas, reviews, feedback, or suggestions you submit may be used by us for improvement or promotional purposes.
You grant us a royalty-free, worldwide license to use such feedback. You may not submit unlawful or harmful content.
Occasionally, product descriptions, pricing, promotions, shipping charges, or availability may contain errors.
We reserve the right to correct such errors or cancel orders affected by them.
You may not use our Services for unlawful, harmful, fraudulent, or abusive purposes.
You agree not to upload malware, spam, or attempt to bypass our security.
We may suspend or terminate your access if you violate these terms.
We may terminate your access at any time without notice.
Certain sections of these Terms will remain in effect after termination, including Intellectual Property, Limitation of Liability, and Indemnification.
Our Services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free service, and we do not warrant the accuracy or completeness of any content.
Some jurisdictions do not allow limitations on implied warranties; therefore, some disclaimers may not apply to you.
To the fullest extent permitted by law, Garden Canada, its employees, partners, suppliers, and Shopify will not be liable for any damages—direct or indirect—resulting from your use of the Services or products.
You agree to indemnify and hold Garden Canada, Shopify, and their affiliates harmless from claims, liabilities, and expenses resulting from your use of the Services or violation of these Terms.
If any provision of these Terms is found invalid, the remaining Terms will continue to remain in full force and effect.
Failure to enforce any right does not constitute a waiver.
These Terms constitute the entire agreement between you and Garden Canada.
You may not assign these Terms.
We may assign our rights and obligations without notice.
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Headings are for convenience only and do not affect interpretation.
We may update or modify these Terms at any time.
Your continued use of the Services means you accept the updated Terms.
Questions regarding these Terms should be sent to:
Garden Canada | Patio, Lawn & Outdoor Living
Email: gardencanada.ca@gmail.com
Address: 19 Grenville St, STE 008, Toronto, ON M4Y 1A1, Canada