Description
xElevate your grill experience with Hongso porcelain coated cast iron grates
Designed to endure the demands of everyday grilling, these 19 3/4 inch grates offer a silky-smooth surface that resists sticking and corrosion. The porcelain coating delivers a clean, glossy finish that looks good on a long shelf life and ages gracefully with your grill. Built to withstand high cooking temperatures, they maintain shape and integrity through multiple cookouts, helping you achieve consistent results across varied heat levels.
The wide compatibility is a standout feature. These grates fit a broad set of Chargriller and King Griller models, including Chargriller series such as 2121, 2123, 2222, 2828, 3001, 3008, 3030, 3072, 3232, 3725, 4000, 4001, 4008, 4208, 5050, 5072, 5252, 5650, and 9020, plus King Griller models 3008 and 5252, and the Char-Griller Duo 5050. The dimensions are precise at 19 3/4 inches long and 6 3/4 inches wide per grate, with an overall width of 20 1/4 inches. This means fewer compatibility surprises and a straightforward swap for many setups.
Durable design and nonstick performance
The enamel-coated surface feels remarkably smooth to the touch and works to minimize sticking, which helps with cleaner flippings and more even searing. Unlike traditional bare cast iron, the porcelain layer acts as a protective barrier, helping resist rust and minor chipping from routine use. The grates are built to handle rapid, high-heat searing while staying true to their shape, which can support a steady, even crust on homemade burgers, chicken thighs, and vegetables.
- Porcelain enamel finish provides a smooth surface that reduces sticking and simplifies cleanup.
- Durable cast iron construction handles high heat without warping, maintaining straight, even grates.
- Broad compatibility covers multiple Chargriller and King Griller models for flexible use.
- Large 19 3/4 x 6/4 inch footprint pairs well with wide grills and doubles as a reliable replacement grate.
Easy cleaning and care tips
The coating is designed for simple maintenance. A quick wipe with a soft sponge or cloth keeps the surface looking fresh. For tougher residue, soak the grate in warm water for 1–2 hours, then clean with a neutral cleanser or baking soda. To protect the coating, avoid metal tools that could scratch the surface and let the grates air dry after cleaning.
- Wipe down after cooking with a soft sponge for daily maintenance.
- Soak and use neutral cleaners for stubborn residues; avoid metal scrapers.
- Dry thoroughly to preserve the coating and prevent moisture buildup.
Whether you are searing a ribeye, grilling veggies, or cooking evenly for a family meal, these Hongso grates aim to deliver dependable performance with a streamlined cleaning routine. They represent a practical upgrade for many compatible grill models, offering a balance of durability, ease of use, and consistent heat transfer that can make your next grill session a little more enjoyable.
FAQ
Q: What grill models is the Hongso 19 3/4 inch porcelain-coated cast iron grate compatible with?
A: Compatible with a wide range of Chargriller and King Griller models listed in the product features, including Chargriller 2121–4208 series and King Griller 3008/5252.
Q: Is the enamel coating easy to clean and maintain?
A: Yes, wipe with a soft sponge; soak for tough residue; avoid metal tools to preserve coating.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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