Description
xOverview
Meet HEATIT HIRD, a purpose-built roof and gutter de-icing cable designed to help maintain clear melt paths as outdoor temperatures drop. This 80 ft length delivers 5 watts per foot to cover extended roof lines and gutters, providing steady warmth where you need it most. Real-world use benefits include smoother water flow and a quieter winter season without aggressive manual shoveling in tight eaves zones.
Safety, durability, and certified performance
Safety is built into every detail. The system is fully certified for North American standards with ETL and CSA certifications, and the plug carries UL certification for added protection. It ships pre-assembled with a 6 ft cold lead, so setup is straightforward. Inside, tough XLPE insulation pairs with a weather resistant PVC jacket to handle outdoor conditions, while an aluminum foil layer and a tinned copper braid promote reliable heat transfer across the length of the cable.
- ETL and CSA certified for top-tier safety
- UL certified plug for enhanced protection
- Pre-assembled 6 ft cold lead with plug
- Tough XLPE inner insulation and weather-resistant jacket
- Aluminum foil and tinned copper braided shielding for dependable heating
Designed to prevent ice build up
The HEATIT HIRD is engineered to address ice dam formation on roofs and in gutters and downspouts. By maintaining a controlled warmth along eaves and gutter paths, it can help keep meltwater moving and reduce the potential for water backing up beneath roof edges.
In practice, this means you may experience less ice buildup at critical points, smoother drainage, and lower risk of leaks during cycles of freeze and thaw. The design supports consistent performance across typical winter patterns without demanding constant adjustment.
Versatile and easy to install
Designed to work across a variety of configurations, the HEATIT HIRD is suitable for metal or plastic gutters and downspouts and can be used on inclined roofs that meet common building codes. Available in different lengths to fit many roof-and-gutter layouts, including applications with noncombustible shingles such as asphalt.
- Compatible with metal or plastic gutters and downspouts
- Ideal for inclined roofs and diverse roof types
- Multiple lengths available to fit your configuration
Installation and safe handling
Before first use, uncoil the cable completely to prevent crossing or overlapping. Do not plug in until fully uncoiled. Plug in and wait about five minutes to feel warmth, then unplug for storage until you’re ready to deploy. Following these steps helps ensure safe handling and optimal performance.
What to expect in real-world use
In practical terms, the HEATIT HIRD offers a proactive approach to winter maintenance, combining robust construction with clear safety certifications and a plug-ready lead. While results may vary with climate, roof pitch, and placement, you gain a practical option for maintaining meltwater paths and potentially reducing recurring ice concerns along eaves and gutters.
FAQ
Q: What is HEATIT HIRD used for and where does it help the most?
A: It helps prevent ice build-up on roofs and in gutters, promoting smoother meltwater flow and reducing the risk of ice dam-related issues.
Q: What safety certifications and installation features does it include?
A: It is ETL and CSA certified with a UL-certified plug, and it comes pre-assembled with a 6 ft lead for easier setup.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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