Description
xEffortless hot tub sanitation with the FROG @Ease Floating System
The FROG @Ease Floating System is designed to simplify hot tub care by combining mineral technology with SmartChlor sanitizing. It floats when working and flips if it’s ever empty, making it easy to monitor. Suitable for hot tubs up to 600 gallons, this starter bundle emphasizes simple, predictable maintenance without heavy lifting. You can expect a clean, silky feel to the water, with a setup that fits into routine weekend soaks or after-social gatherings. The system is built to keep water balanced, clear, and inviting, while reducing guesswork so you can spend more time enjoying the soak.
Smart Water Care in One Easy System
The heart of the solution lies in the Mineral technology paired with SmartChlor. The mineral formula works alongside the chlorine-generating function to help maintain water that looks and feels different from standard treatments. The result is water that can feel softer on the skin and maintain clarity with less frequent changes. This approach may appeal to you if you value a steady, user-friendly routine rather than daily dosing.
What’s in the Starter Bundle
- FROG @Ease Floating System (designed for tubs up to 600 gallons)
- Mineral Cartridge (replace about every four months)
- SmartChlor Cartridge (replace about every 3–4 weeks)
- FROG Maintain packet (pre-filled, dissolves quickly)
- Starter guide with simple care tips
Maintenance at a Glance
- Place the floating system in your hot tub and let it operate automatically
- Replace Mineral Cartridge approximately every four months
- Replace SmartChlor Cartridge about every 3–4 weeks, depending on usage
- Add one packet of FROG Maintain monthly, or as needed after heavy use
Real-Life Benefits and Use Cases
Imagine stepping into water that feels unusually soft and inviting after a busy day. The mineral and SmartChlor combination aims to deliver clear water with a gentle, balanced feel. The self-regulating design reduces the number of manual dosing decisions, which can be helpful for weekend-only maintenance or busy households. When guests have used the tub, the quick-dissolving Maintain packet can help refresh the water without major steps, keeping the experience pleasant for everyone.
With the itemized replacement schedule, you can plan ahead—knowing approximately when to swap cartridges and when to add Maintain. The system’s floating behavior also serves as a visual cue for activity, helping you gauge when it’s time to service or refill parts. While outcomes can vary by tub and usage, many users appreciate the straightforward routine and the feel of water that remains clean and soft across sessions.
FAQ
Q: What is included in the FROG @Ease Starter Bundle?
A: The bundle includes the @Ease floating system, Mineral Cartridge, SmartChlor Cartridge, and a FROG Maintain packet to simplify ongoing care.
Q: How often should I replace the Mineral and SmartChlor cartridges?
A: Mineral cartridge replacement is roughly every four months; SmartChlor cartridge typically every 3–4 weeks, depending on usage.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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