Description
xOverview
Beckacher offers an 8-pack of hot tub filters with 8 corresponding covers, designed for RELXTIME inflatable hot tubs and spa pools. This set emphasizes durability, easy maintenance, and consistent filtration, helping you keep the water looking and feeling inviting for family and friends.
Why these filters stand out
- Compatibility with all RELXTIME inflatable hot tubs and spa pools ensures a reliable fit and smooth operation.
- Longer-lasting clean is supported by extra-durable plastic and trilobal filtration fabric that captures dirt more effectively than standard filter paper.
- A unique trilobal filtration fabric increases surface area, improving back pressure balance and boosting overall filtration efficiency.
- The dense pleating structure creates a larger filtration area within the same size, helping water stay clearer between cleanings.
What you get in the value package
- 8 spa filters paired with 8 filter covers for convenient, ready-to-use replacement kits.
- Guidance to replace filters on a regular basis and to clean the cartridges before and after use to maintain performance.
How to care for your Beckacher filters
Maintenance is straightforward. When you remove a filter, scrub it with a cartridge cleaner tool, then rinse under strong water pressure to dislodge loose particles. After use, reinstall to continue enjoying clean water.
During periods of heavy use, it may be helpful to replace filters every 2–3 days and keep a routine for cleaning to preserve filtration efficiency and water clarity.
Real-life use and expectations
Imagine a weekend soak with family and friends: the water feels fresh, debris is minimized, and the filters work to maintain a steady flow. While results can vary with conditions, users often notice clearer water and less manual cleaning when adopting a regular replacement and cleaning cadence.
Customer support
Beckacher stands by its products. If you have questions about the RELXTIME hot tub filters, reach out to the Beckacher customer service team for guidance and support.
FAQ
Q: What is included in the Beckacher 8-pack filter set?
A: Includes 8 spa filters and 8 covers compatible with RELXTIME inflatable hot tubs; guidance to replace during heavy use and to clean before/after each session.
Q: How do I clean and replace the Beckacher filters?
A: Remove the filter, scrub with a cartridge cleaner tool, rinse under high-pressure water, then reinstall for continued filtration.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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