Description
xGrow Upward with EOX D-Shaped Moss Poles
Create an inviting vertical home for your climbing plants with the EOX moss pole set. Designed for Monstera and similar climbers, these poles help your greenery reach toward brighter light while giving aerial roots a tactile surface to grip. The result is a neater, more compact pot while your plant unfurls larger, greener leaves with a natural, graceful form.
Made from durable plastic, the poles are built to withstand daily indoor life. They’re crafted as semi-cylinders with a flat surface, a deliberate choice that encourages roots to attach more readily than round cylindrical poles. This design detail supports a steady, upright growth habit without compromising the plant’s accessibility or airflow around the stem.
For best results, pair the poles with sphagnum moss. The moss locks moisture and provides micronutrients over extended periods, creating a forgiving micro-environment for creeping plants. The poles resist rot even when partially buried in soil, which helps keep your potting area tidy and maintenance-friendly over time.
Assembly is quick and guided by two crease lines that form a stable D-shape. Avoid curling the pole into a full cylinder; instead, fold along the lines to shape the pole as intended. If you run into any snags, an installation video on the listing page or a quick message to customer care can help you resolve it in minutes.
In use, start by placing a pole at the bottom of the pot, then gently guide the plant toward the stake. As the plant grows, secure stems with the included garden ties and fill in the pot with fresh potting mix. A few minutes is usually all you need to establish vertical structure that supports new growth while keeping your pot tidy and accessible for watering and care.
What you get and how it helps
- Train your plants to grow upwards with a reliable vertical support that pairs well withMonstera and other climbers.
- Unique flat surface and D-shape promote better aerial root attachment for steadier climbing.
- Durable, rot-resistant plastic that won’t degrade over time in typical indoor conditions.
- Includes four 24-inch poles and four garden ties for a cohesive stake setup (sphagnum moss not included).
- Simple setup that fits into standard pots and requires only a few minutes to install.
- Versatile for other climbing plants, offering flexible placement and tidy aesthetics.
Whether you’re nurturing a thriving Monstera or experimenting with other vining varieties, the EOX moss pole set provides a practical, unobtrusive upgrade to your plant-scape that emphasizes growth, structure, and long-term care without overpromising results.
FAQ
Q: What’s included in the EOX moss pole set?
A: Four 24-inch D-shaped plastic moss poles plus four garden ties; sphagnum moss is not included.
Q: How do I set up the moss poles with my Monstera?
A: Insert the pole at the pot base, place the plant against it, secure with ties, then add potting mix.
Shipping & Return
xReturn Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Patio, Lawn & Garden items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unused, with all original packaging, tags, manuals, parts, and accessories included. Items that show signs of use, installation, outdoor wear, assembly, or damage caused after delivery cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at gardencanada.ca@gmail.com
All approved returns must be sent to the following address:
Garden Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at gardencanada.ca@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, broken, missing parts, or arrives in poor condition. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect), Garden Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Used or installed Patio, Lawn & Garden products
- Items showing signs of outdoor use, wear, dirt, or weather exposure
- Plants, seeds, bulbs, fresh flowers, and other perishable goods
- Products returned without original packaging, parts, manuals, or accessories
- Assembled furniture or products damaged during customer assembly
- Customized or personalized items
- Hazardous materials or flammable liquids
- Sale or clearance items
- Gift cards
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unused items that arrived damaged, defective, or incorrect. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Patio, Lawn & Garden items must still be unused, in original condition, and in their original packaging with all included parts and accessories.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at gardencanada.ca@gmail.com
ORDER PROCESSING TIME
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Garden Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Garden Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
SHIPPING RATES
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Garden Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at gardencanada.ca@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
- Check with neighbors or building management
- Verify the shipping address used during checkout
- Contact your local delivery office
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
INTERNATIONAL SHIPPING
At this time, Garden Canada ships only within Canada. International shipping options may become available in the future.
CONTACT
If you have any questions regarding shipping, please contact us at: gardencanada.ca@gmail.com
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